Certified KPI Professional & Practitioner

KPI TRAINING COURSE OVERVIEW

Get Certified Kpi training course to have a clear understanding of the Key Performance Indicator management challenges as well as how to address them – the program is accredited from HRCI Egypt

The most challenging aspects of dealing with Key Performance Indicators (KPIs), according to professionals all over the world are selection and data collection. Building a strong metrics for measuring KPIs from the moment they are chosen until the results are compiled and centralized in performance reports is one way to overcome these challenges. The KPI Institute has created a detailed KPI Measurement that is based on best practices in the real-world market environment.

1. Certified KPI Professional: Focuses on gaining expertise using KPIs in detail.
2. Certified KPI Practitioner: Focused on designing instruments such as scorecards, dashboards, and KPI documentation formats, as well as strengthening practical skills in working with KPIs.

KEY BENEFITS

Some Key Benefits of ( Kpi training course ) Egypt

• Have a clear understanding of the KPI management challenges and how to address them.
• Facilitate the KPI selection process and establishment of scorecards and dashboards at a functional and organisational level
• Furthermore, choose the right tools from the KPI management toolkit to maximize the impact of performance management.
• Deploy and promote good practice in KPI activation, reporting and visualization
• Another key point, provide advice and coach colleagues on the rigorous approach to establish and use KPIs.
• Performance management tools and terminology
• Tools used in managing performance
• Linking initiatives with KPIs and objectives
• Setting stretched relevant targets
• Also developing Scorecards and Dashboards structures
• Supporting infrastructure and software for KPIs;
• Ownership and accountability of KPIs;
• Moreover Ways to validate that we have the right KPIs.

CERTIFIED KPI COURSE OUTLINE

Day One: Establishing KPIs

Introduction to the World of KPIs

• Firstly: the outline and expectations
• Secondly: challenges In Performance measurement
• Thirdly: KPI concept map
• Fourthly: strategy and performance management terminology review
• Fifthly: KPI historical overview and current state of practice
• Lastly: management theory informing the value added by using KPIs

The Pillars Of KPI Architecture

• Firstly: Interdisciplinary systemic worldview (weltanschauung)
• Secondly: KPI lifecycle
• Thirdly: use case scenarios
• Fourthly: architecture toolkit
• Fifthly: architecture skills map
• Lastly: architect’s role in the world of KPIs

KPI Selection

• Firstly: KPI typology
• Secondly: sources of relevant KPIs
• Thirdly: essential KPI examples
• Fourthly: the generic KPI selection process
• Fifthly: KPI toolkit spotlight: KPI filtering criteria
• Lastly: KPI selection based on use case scenarios

Day Two: Activating KPIs

KPI Documentation

• Firstly: functions of the KPI documentation form
• Secondly: KPI documentation form design
• Thirdly: KPI documentation process
• Fourthly: functions of the organisational KPI library
• Fifthly: approaches to KPI target setting
• Lastly: target setting process

Data Visualization: Designing KPI Dashboards And Scorecards

• Firstly: good practice in data visualization
• Secondly: KPI toolkit spotlight: The Balanced Scorecard
• Thirdly: the KPI Dashboard
• Lastly: the Performance Healthogram

KPI Data Gathering and Reporting

• Firstly: the KPI data gathering process
• Secondly: KPI data sources taxonomy
• Thirdly: KPI activation tools and techniques
• Fourthly: business analysis techniques
• Fifthly: report compilation
• Lastly: initiative management (documentation and progress review)

Day Three: Generating value with KPIs

KPI Management Enablers: Software, Hardware, Communication And Culture

• Firstly: overview of KPI software marketplace
• Secondly: overview of KPI hardware marketplace
• Thirdly: KPI results communication tools taxonomy

Generating Value from Using KPIs

• Firstly: building organisational performance measurement capability
• Secondly: the Performance Measurement Maturity Model
• Thirdly: benchmarking typology
• Fourthly: pay for performance and KPIs
• Lastly: the human aspects of performance

Measuring And Learning  With KPIs

• Firstly: review of the performance management toolkit components
• Secondly: KPI toolkit components
• Thirdly: review of training content
• Lastly: KPI Professional certification test

Day Four: Establishing KPIs

KPI Project Coordination

• Firstly: the business case for KPI implementation
• Secondly: KPI implementation project outline
• Thirdly: stakeholder matrix development
• Fourthly: primary input sources data analysis
• Fifthly: secondary input sources data analysis
• Sixthly: reporting catalogue development
• Lastly: KPI workshop briefing pack development

KPI Selection

• Firstly: probing questions for KPI selection
• Secondly: value driver concept mapping
• Thirdly: value flow analysis
• Lastly: KPI balancing

Scorecard and Dashboard Development and Documentation

• Firstly: selection of KPI based on objectives
• Secondly: KPI clustering
• Thirdly: content structure
• Fourthly: scorecard and dashboard design
• Fifthly: KPI documentation form design
• Lastly: target setting.

Day Five: Managing KPIs

Data Collection, Analysis and Reporting

• Firstly: data gathering communication
• Secondly: working with KPI data custodians
• Thirdly: KPI trend analysis
• Lastly: reporting commentary

KPI Review Meetings and Initiative Management

• Firstly: KPI review meeting preparation, facilitation and follow-up
• Secondly: initiative selection, documentation and monitoring

KPI Management Evaluation

• Firstly: double loop learning/lessons learned
• Secondly: managing the cost of measuring KPIs
• Thirdly: using the Performance Management Maturity Model
• Lastly: audit of performance measurement enablers (software, hardware, culture)

Templates provided

• Desired State of Evolution
• Strategy Map
• Performance Scorecard
• Dashboard
• Healthogram
• Measurement Maturity Model
• KPI documentation
• Initiatives portfolio
• Initiatives documentation
• Performance Management System (PMS) architecture
• PMS maintenance process
• Employee Performance Plan
• Smart KPIs Premium access

“American Human Resources Institute” has accredited the program.

That’s all about ( Certified KPI Course ) Egypt, See also more Programs and Workshops from HRIB.

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